../PROJECT-SUPPORT
Senior support for the product you've built.
Keep your project healthy and moving with an OmegaBlack engineer on call — engineering, AI, and security support, billed monthly. Pick a plan and start in minutes.
Starter
Keep a shipped project healthy and moving.
- Up to 4 hours of engineering support per month
- Async support via email, 2 business-day response
- Dependency & security patch monitoring
- Monthly project health check
Growth
Ship steadily with a senior engineer on call.
- Up to 10 hours of engineering & AI support per month
- Priority support, 1 business-day response
- Everything in Starter
- Uptime & error monitoring
- Quarterly architecture review
Scale
Move fast with dedicated, same-day support.
- Up to 24 hours of engineering, AI & security support per month
- Same-day response in a dedicated Slack channel
- Everything in Growth
- Incident response support
- Monthly strategy call
Common questions
What counts as project support?
Ongoing engineering, AI, and security work on a product you already have — new features, fixes, dependency and security upkeep, architecture reviews, and incident support. Hours are pooled monthly.
Can I change or cancel my plan?
Yes. Plans are month-to-month with no long-term commitment. Upgrade, downgrade, or cancel any time from the Stripe billing portal linked in your receipt.
What if I need more than my plan's hours?
We'll flag it before you hit the cap and either roll work into the next cycle or scope a one-off. Nothing bills without your say-so.
Is my payment secure?
Checkout is handled entirely by Stripe. Card details never touch our servers.